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Important Information – Enrolment now open for 2021

To qualify for your EPV days* you can select from any of our practical and beneficial suite of courses. The more courses you select, the more EPV days you receive:

  • 1 online course – 3 EPV days entitlement
  • 2 online courses – 4 EPV days entitlement
  • 3 online courses – 5 EPV days entitlement

All our courses are run in accordance with the Department of Education and Skills criteria. Courses begin on Thursday, 1st July 2021 and must be completed by Friday, 20th August 2021 at 5.00pm.

Each course requires approximately 20 hours of study. The Discussion forums are facilitated by expert moderators. When you have successfully completed your course you will receive your CPD Certificate.

New for Summer 2021. This year we’re delighted to expand our offering to 50 highly practical and unique courses. All courses have been updated with updated and fresh content and an easy-to-navigate interface.

Purchasing courses: Courses may be purchased either online or by phone.

  • Each Individual course costs €69
  • Two courses will cost €89
  • Three courses will cost €99

Technical Support: Our Technical Support team are on hand to answer all your queries, either by phone or e-mail.

Online Forum: Check your Course Homepage

Email: [email protected]

Phone: 066 712 9828

Click here for a list of Frequently Asked Questions. For further queries, contact our team at [email protected] or 066 712 9828

*All courses subject to approval by the Dept of Education

Microsoft Outlook 365

In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style.

This course covers the Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400 certification exam.

You will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate mail management tasks, work with calendars and contacts, manage tasks, preserve data with archives and data files, as well as share and delegate access to your Outlook items. In short, you’ll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system.

This course builds upon the foundational knowledge presented in the Microsoft® Outlook® for Office 365™ (Desktop or Online): Part 1 course and will help you customize a communication system well-suited to your work style.

This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400 .

●       Learning Objectives

  • In this course, you will use Outlook to compose and handle your email communications and also manage your calendar, contacts, and tasks.
  • Navigate Outlook to read and respond to email.
  • Use the Address Book and format and spell check new messages.
  • Attach files and insert illustrations to messages.
  • Customize read and response options.
  • Use flags, categories, and folders to organize messages.
  • Create and work with Contacts.
  • Create appointments and schedule meetings in Calendar.
  • Create and work with Tasks and Notes.
  • Insert objects in messages, and modify properties and global options.
  • Organize, search, and manage messages.
  • Protect your mailbox and manage its size.
  • Use rules and Quick Steps to automate message management.
  • Work with advanced calendar settings.
  • Import and forward contacts.
  • Assign delegate permissions and share Outlook items with others.
  • Archive and back up Outlook items using data files.
  • Components / Modules

Module 1

1- GETTING STARTED WITH OUTLOOK

Topic A: Navigate the Outlook Interface

Topic B: Work with Messages

Topic C: Access Outlook Help

Topic D: Outlook on the Web

2 – FORMATTING MESSAGES

Topic A: Add Message Recipients

Topic B: Check Spelling and Grammar

Topic C: Format Message Content

3 – WORKING WITH ATTACHMENTS AND ILLUSTRATIONS

Topic A: Attach Files and Items

Topic B: Add Illustrations to Messages

Topic C: Manage Automatic Message Content

4 – CUSTOMIZING MESSAGE OPTIONS

Topic A: Customize Reading Options

Topic B: Track Messages

Topic C: Recall and Resend Messages

5 – ORGANIZING MESSAGES

Topic A: Mark Messages

Topic B: Organize Messages Using Folders

6 – MANAGING CONTACTS

Topic A: Create and Edit Contacts

Topic B: View and Print Contacts

7 – WORKING WITH THE CALENDAR

Topic A: View the Calendar

Topic B: Create Appointments

Topic C: Schedule Meetings

Topic D: Print the Calendar

8 – WORKING WITH TASKS AND NOTES

Topic A: Create Tasks

Topic B: Create Notes

 

Module 2

1 MODIFYING MESSAGE PROPERTIES AND CUSTOMIZING OUTLOOK

Topic A: Insert Hyperlinks and Symbols

Topic B: Modify Message Properties

Topic C: Add Email Accounts to Outlook

Topic D: Customize Outlook Options

2 – ORGANIZING, SEARCHING, AND MANAGING MESSAGES

Topic A: Group and Sort Messages

Topic B: Filter and Manage Messages

Topic C: Search Outlook Items

3 – MANAGING YOUR MAILBOX

Topic A: Manage Junk Email Options

Topic B: Manage Your Mailbox Size

4- AUTOMATING MESSAGE MANAGEMENT

Topic A: Use Automatic Replies

Topic B: Use Rules to Organize Messages

Topic C: Create and Use Quick Steps

5 – WORKING WITH CALENDAR SETTINGS

Topic A: Set Advanced Calendar Options

Topic B: Create and Manage Additional Calendars

Topic C: Manage Meeting Responses

6- MANAGING CONTACTS

Topic A: Import and Export Contacts

Topic B: Use Electronic Business Cards

Topic C: Forward Contacts

7 – SHARING OUTLOOK ITEMS

Topic A: Assign and Manage Tasks

Topic B: Share Your Calendar

Topic C: Share Your Contacts

8 – MANAGING OUTLOOK DATA FILES

Topic A: Use Archiving to Manage Mailbox Size

Topic B: Work with Outlook Data Files